// Hi, my name is
Technical Support Engineer with 5+ years in enterprise Azure SaaS environments — now channeling that deep systems knowledge into software engineering. I don't just find bugs, I ship fixes.
I'm a Technical Support Engineer based in Florida with over five years of experience supporting enterprise-grade SaaS platforms on Azure. My day-to-day involves diagnosing complex API, authentication, and data issues across systems used by Fortune 500 organizations.
But here's the thing — I don't just want to find the problems. I want to build the solutions. That drive is what's pushing me toward software engineering. When you've spent years triaging production incidents, reading stack traces, and collaborating with engineering teams, you develop an intuition for how systems should work — and a hunger to build them yourself.
I'm currently deepening my skills in Python, JavaScript / TypeScript, and cloud-native development, while leveraging the operational expertise and customer empathy that only comes from the support trenches.
$ cat about.json { "location": "Florida, USA", "role": "Support Engineer", "goal": "SWE", "experience": "5+ years", "superpower": "Debugging prod at 2am", "coffee": true } // currently: building cool things
$ ls -la // Nothing here yet — actively building. $ git status On branch main Changes in progress: building projects to showcase here... // Check back soon.▌